Synovus Bank Credit Card Complaint

Synovus Bank Credit card department,

Closing/Cancelling account Georgia

I had a secured credit card with First Progress Card. I called and had the account closed. I informed the representative to use my security deposit money to pay off the account. They are reporting the account as a charge off on my - credit reports. Ive had the credit bureau 's investigate my claim. They did n't resolve the issue.