HCFS Health Care Financial Services, Inc. Debt Collection Complaint

Medical Disclosure verification of debt not disclosed as an attempt to collect

HCFS Health Care Financial Services, Inc. Debt collection department,

Medical Disclosure verification of debt Not disclosed as an attempt to collect Arizona

I was contacted with a debt collection agency called HRR & G their number - at - on - - 2015. They left an electronic voice message asking me to call them asap for a debt collection issue. I did after two minutes receiving the message. They told me that - - - of - has sent my account to collection on - - 2015. After seeing me at the emergency room at - hospital in - Arizona on - - 2015. This was the first time I received any communication - - - - either by phone or by mail. I told them that I never received any invoices from him, however, I did receive - other invoices from the company that read the - and the - and the hospital I received their invoice on - - 2015 and I paid it - - - 2015 at - and it was the first time the hospital sent me an invoice. I did call the hospital after receiving an invoice from them after five months and five days and the hospital told me that the insurance just finalized the payment on - - 2015. I asked the collection agency


never sent a bill or made any calls to me. I received invoiced from - other providers that saw me at the same hospital visits and I paid them all upon receipt. I believe - - - violated fair debt collection act by sending me to collection without sending me an invoice or attempt to contact me and let me know that I have an invoice from him. Why other providers invoices were received and his invoice was not, his invoice a small fraction of the hospital invoice. I believe - - - and his company - are not doing a good job billing their patients resulting in issues like mine. I attempted to call - - - and the office of consumer affair at - several time today on - - and no one took my calls or took messages from me. I called their billing office after speaking with the telephone operator at - and the billing office refuse to talk to me since my file has already been sent to collection on - - 2015. There 's no way that - - - was able to send the claim to my insurance company from a - - 2015 visit and send me an invoice and a final notice before sending me to collection by - - 2015. This is a blunder on - - - and I want him to correct it by sending me an invoice so I can pay him immediately. I wish he or anyone in his office returns my calls after many failed attempts to call him and his office, only an operator answers the phone and gives me other number to call and no one answers these lines.

HCFS Health Care Financial Services, Inc. customer in Arizona
May 19, 2015

* Source: CFPB Complaint Database

HCFS Health Care Financial Services, Inc. response to complaint:
Closed with explanation

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