HSBC Credit Card Complaint

HSBC Credit card department,

Customer service / Customer relations New York

The customer service number for HSBC personal credit cards is not reachable. I can not cancel the card if lost or stolen, nor can I reach any person to discuss my account. When I called the business line, the representative I spoke with tried reaching the personal credit card customer service number ( - ) -, and she informed me that she could not get through either. This is not the first time I have not been able to reach HSBC. Supposedly, their hours at - - - ET. There have been multiple instances I had been transferred '' and hung-up on. Their phone system is absolutely deplorable. This is not how a company operating in the US should be conducting business. Please help, I have multiple issues I need to get resolved but am unable to reach anyone at HSBC who can help.