Amex Credit Card Complaint

Amex Credit card department,

Credit card protection / Debt protection Florida

I noticed an unauthorized charge on my American express blue card for - - - had used the card on the - of - and - charged - unauthorized dollars the very next day.I had problems with their service and they had installed their equipment on my neighbors roof as well as charging me over 200 dollars when we had agreed to -.I immediately cancelled their service and was never given a contract or cancellation numberAfter the statement came in.I called American express to dispute this unauthorized charge and was told they would investigate, but assured me they would n't accept any future charges from - to my account for a four year period..My - statement however had a - dollar charge from - on it despite American Express assuring me - was banned from mY account for 4 years.Further scrutiny showed - had added another - dollar charge in -/-/-.I of course disputed these unauthorized charges.Now American Express has ruled I must pay the - dollars after a very quick investigation and still have n't ruled on the original - unauthorized charge. They allowed - dollars to be charged to my account which I had told them was unauthorized as early as -/-/-.- apparently is well known for this practice, however American Express was fully awarew they were making unauthorized charges yet accepted them more than once and now refuse to own up to their lapse in security on my account.- was installed by - -.