Real Time Resolutions Debt Collection Complaint

Mortgage Disclosure verification of debt not given enough info to verify debt

Real Time Resolutions Debt collection department,

Mortgage Disclosure verification of debt Not given enough info to verify debt Florida

I purchased a house -/-/-, in -, Georgia. Property address is - - -, Georgia. At the time I purchased the property, I received a - loan with - - -. The 80 % was a conventional loan and the 20 % was an unattached note on the account. The property went into foreclosure and was sold in -/-/-. The 80 % was satisfied, however the 20 % part of the loan was not. The - part of the loan was sold to a debt collector which is known as Real Time Resolution. The debt collector, Real Time resolution has been reporting this as a late mortgage payment every month on my credit, when I no longer own the property, instead of an account in collection. Since the creditor has been reporting this as a late mortgage payment every month, it has really affected my credit. I have reached out to the creditor directly and also disputed on my credit report, and the creditor refuses to make the necessary corrections. This is an unfair and deceptive way of reporting a debt as a mortgage debt instead of an collection, when the creditor bought the debt and is clearly identifying themselves as a debt collector. I need for the creditor to correct my credit reporting information as soon as possible.

Real Time Resolutions customer in Florida
May 14, 2015

* Source: CFPB Complaint Database

Real Time Resolutions response to complaint:
Closed with explanation

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