EverBank Mortgage department,
Conventional adjustable mortgage (ARM) Credit decision / Underwriting Washington
Issue - - Please reference complaint - - on the PMI. Please see the attached letter received from Everhome Mortgage acknowledging her subsequent requests to have PMI removed and a check for $8800.00. This was obtained when we submitted a complain to the Washington State Attorney General. Issue - -Please see accounting showing Everhome collecting arrears and not applying any money towards principle. Issue - - Everhome transferred the claim to a new servicer. How can they transfer an inactive MIN ( MERS number )?? Being inactive implies it is paid off. MIN - - This transfer happened the same month - obtained the refund for over charged PMI. A coincidence, yeah right, the bank wanted to run away from this matter. Issue - - Assignment of the Deed of Trust was signed by - - acting as an Assistant Secretary of MERS, he is in fact the -, so he signed the DOT over to himself creating a forgery ...
EverBank customer in Washington
May 15, 2015
* Source: CFPB Complaint Database
EverBank response to complaint:
Closed with explanation
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