Sallie Mae Debt Collection Complaint

Non-federal student loan Cont'd attempts collect debt not owed debt is not mine

Sallie Mae Debt collection department,

Non-federal student loan Cont'd attempts collect debt not owed Debt is not mine California

On - -, 2014 my daughter started an Application online to borrow money from Sallie May. I agreed to co-sign her application. After SM disclosed their APR 11.99 % we decided not to proceed with them.SM ignored luck of my signature or copies my SSN, ID ( that was required for he loan approval ) and, having loan that was not legally established, they transferred money to the University. When we found out that SM sent money, refund to SM was requested. Due to bureaucracy, it did not happened immediately. SM started to charge me fees!!!! Moreover, even though I was disputing fees they were trying to collect, they already sent false information to the Credit Report System! My Credit History score dropped due to SM false report.

Sallie Mae customer in California
May 15, 2015

* Source: CFPB Complaint Database

Sallie Mae response to complaint:
Closed with explanation

Consumer disputes how Sallie Mae handled their complaint

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