Comerica Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Comerica Bank account or service department,

Other bank product/service Account opening, closing, or management Ohio

I called and requested that my paper statements be stopped in -/-/-. I was closing my account so no longer needed them. I have been getting them still to this day -/-/- and am still being charged for them. The company person ive been dealing with is - -. He refuses to put the right amount back on my account. I have statements proving my correct amount owed to me from -/-/- to -/-/-. He states they cant figure out how to stop the statements they are working on it but here we are 7 months later and still being charged for these and on a closed account. He also refused to give me any different contacts or phone numbers to someone higher then him.

Comerica customer in Ohio
May 14, 2015

* Source: CFPB Complaint Database

Comerica response to complaint:
Closed with explanation

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