Other (phone, health club, etc.) Communication tactics used obscene/profane/abusive language
National Credit Systems,Inc. Debt collection department,
Other (phone, health club, etc.) Communication tactics Used obscene/profane/abusive language Georgia
I contacted National Credit Systems to attempt to resolve my debt at an apartment community I use to live at. - -, the representative over my account was obscene, being rude and stating that she was n't trying to hear me say what was legal because I am not a lawyer. She then transferred me to her manager, or supervisor, voice mail. I left him a voice mail. Then I called back to ask if a different rep could be assigned to my case and the operator informed me that no that could not be done. She gave me the manager and supervisor extension ( - - - - - ). I left a voice mail with - of them also. I am trying to resolve this debt before it hits my credit and - - is not allowing me to do so because of her disrespect and non cooperative attitude and behaviors. I have read the laws governing fair debt collection and consulted with legal counsel regarding it. - - told me that even if I was paying on my debt since it was n't auto drafted from a checking account it would not stop it from being reported to the credit bureaus. This is a violation and unfair credit practice. The call was monitored and recorded so there is proof.
National Credit Systems,Inc. customer in Georgia
May 13, 2015
* Source: CFPB Complaint Database
National Credit Systems,Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationalcreditsystems.com/ |
Phone | 800-367-1050 |
[email protected] | |
Address | P.O. Box 312125 Atlanta GA 31131 |
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