Nelnet Student loan department,
Non-federal student loan Dealing with my lender or servicer Oregon
My student loans have been sold/transferred to different servicers several times. The student loan servicing industry is broken - each time the loans are sold, data and information is lost. My current servicers can not even provide me with complete and adequate data to confirm payment history, principal amount, interest rate, incentives. ( - of my prior student loan servicers are now out of business due to fraud and other violations that forced them out of business - and they can not be contacted or left any records either ).
Nelnet customer in Oregon
May 12, 2015
* Source: CFPB Complaint Database
Nelnet response to complaint:
Closed with explanation
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