Ocwen Mortgage department,
VA mortgage Loan modification,collection,foreclosure Nevada
We stopped making mortgage payments starting in -/-/- after my wife lost her job. Due to income setback we requested a loan re-modification with OCWEN Mortgage. We started working with a real estate agent who assisted with the paperwork. Once OCWEN was satisfied with the documents they kept requesting, they set trial payments of $1100.00 for 3 months then the payments would drop to $1000.00 till -. OCWEN called stating the 3.75 % interest rate will be changed to 3.875 % and the payments will now be $1200.00 and they have no knowledge of the $1000.00. When asked who required the change the rep stated it was the V.A. I checked with the V.A. and they stated they have nothing to do with this and that they have not had a report from OCWEN since they took over the loan from - -/-/-. We do n't believe OCWEN should be able to change things after documents were signed and notorized.
Ocwen customer in Nevada
May 12, 2015
* Source: CFPB Complaint Database
Ocwen response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ocwen.com/ |
Phone | (561) 682-8000 |
http://www.ocwen.com/contact-us-business-developme | |
Address | 1661 Worthington Rd Ste 100 West Palm Beach FL 33409 |
Ocwen | |
Ocwen |
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