Freedom Mortgage Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Freedom Mortgage Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker California

My cousin who is in the current loan with me wanted to refi our home from FHA to conventional loan with our current mortgage company. Everything went well until it reaches the underwriting telling about adverse action on my cousin 's credit report about the short sale of his house in - 2009. We disclose this info to their loan officer the - time we talked. For in fact, an appraisal was ordered by them and was paid by us. So, our loan was denied. Accdg to the manager, in order to be accepted for Fannie Mae 's conventional loan, we should wait for 7 years. Is'nt it true that Fannie Mae reduced the waiting time from 4 years to 2 years now?

Freedom Mortgage customer in California
May 08, 2015

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

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