PayPal Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

PayPal Money transfers department,

Domestic (US) money transfer Fraud or scam California

On - -, 2015, the account ( - ) on - purchased my - mini - - Wi-Fi, for the amount of $450.00. The account owner, named - - -, requested an invoice for the transaction, which I provided immediately. Then I received automatically generated emails from ( what I believed were ) -, notifying me of the transaction complete, and from -, congratulating me on selling my item. Since, I believed that I had received the payment from the buyer, I shipped it to the buyer with overnight priority ( which I charged to the buyer as an additional $86.00 ), as we had agreed upon. Unfortunately on - -, 2015, I received an automated email from eBay stating We had to cancel bids and purchases on the following item ( s ) for the buyer, because they were made without the account owner 's permission ''. Upon further review of the communications that I had received from - '' ( email address : -- ) and - '' ( -- ) in regards to this transaction, I realized that although the emails appeared to be very authentic, they were in fact fraudulent and malicious. The email correspondence that the buyer provided was -- The - tracking number that I provided to the buyer after shipping the - to her, was : - And the address that she requested it be shipped to was : - - - - -, Illinois - This address was different than her address that was provided on eBay.

PayPal customer in California
May 07, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

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(408) 967-1000
2211 N 1st St
San Jose CA 95131
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