Advance America, Cash Advance Centers, Inc. Payday Loan Complaint

Can't contact lender

Advance America, Cash Advance Centers, Inc. Payday loan department,

Can't contact lender Texas

On - -, 2015 - from Advance America called my job and left a message at around -. I returned his call, from my personal cell phone, at - to inform him that calling me at my employer is no longer acceptable. He said he understands. On - -, 2015 at - - from Advance America called my job, this time I answered. I told him that I can not speak about this over the phone. I returned his call at - from my personal cell phone and reminded him that it is no acceptable to call my job phone. He said that he was never told that. Today, - -, 2015 I will be sending a letter explicitly stating that my job can not be contacted about this loan. I do not have a personal work phone ; it is shared by many people. I will include the above scenario for his understanding.

Advance America, Cash Advance Centers, Inc. customer in Texas
May 08, 2015

* Source: CFPB Complaint Database

Advance America, Cash Advance Centers, Inc. response to complaint:
Closed with explanation

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