Bank of America Credit Card Complaint

Other fee

Bank of America Credit card department,

Other fee New Mexico

Bank of America has charged me late fees for several months even though I had signed up for electronic payments which were set as minimum payment by the account manager. Months went by before I was contacted regarding late fees since the minimum balance was not being taken out. I decided to pay off the account which I did before the payment due date and now they are charging me a $37.00 interest fee, this on top of all the late fees they have erroneously collected from me due to their mistake.

Bank of America customer in New Mexico
May 07, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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