Genesis Lending Student Loan Complaint

Genesis Lending Student loan department,

Non-federal student loan Dealing with my lender or servicer California

I attended - College - - and was called into the financial office many times saying that I needed to pull out more loans because my Grant did not cover my - Quarter. They picked the loan for me to pull which was a company named Genesis. They would literally pull me from class or put a hold on my access to computers so that I would have to directly go to the financial office in order to lift the hold on my access to school computers. I was also pulled out of class and was told that I would have to make cash payments or house payments '' of $20.00 a month for a total of $500.00 for a


they had me sign up - on purpose saying I never made the payment in order to get - payments at a time. They were to take out $40.00 cents once a month and were taking $80.00 a month instead. I called them numerous times to cancel - payment because there should n't have been - and they said they would fix it and still took out $80.00 until my mom cancelled them on the day my school closed because I was told I would not be able to finish my last quarter without making those payments because that was the quarter my Grant supposedly did not cover. Who would of loan that 's exactly what had happened, I was in my last quarter at my internship site and was n't able to complete my last quarter anyways even by pulling out that loan they said I had to have to finish school. Now I have so many loans and no degree and in an even bigger hole than I was previously in. I thought going back to school would help make our lives better but I am even more messed up then I already was. can someone please help us in the right direction, I really am just so lost. please and thank you.