PayPal Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

PayPal Money transfers department,

Domestic (US) money transfer Fraud or scam California

I was sold patio furniture by - and I find it to be sub-par. I want a refund to replace the faded cushions and ripped and torn covers. Below is my correspondence with the company, and the transaction details ( plus an additional $130.00 they charged me for patios covers- see pictures attached ). Dear -, How long do you think this outdoor set will last under normal conditions? Thank you. - - -, The frame is powder coated aluminum so it will not rust. We sell outdoor storage covers to help protect the furniture. I would recommend putting it inside somewhere during winter months to help the longevity of the product. If you take all these steps there is no reason this furniture will not last years and years. - - -, Attached are pictures of the patio set I bought from you 9 months ago. I had to order the 'covers ' from you because the red cushions I ordered turned pink in the sun the first day. They are so bad now, I just leave the furniture covered ; I will probably have to buy expensive fabric paint and paint them so they are not such an


very disappointed in the product you sold me. - - -Paid withVISA x--You 'll see PAYPAL - '' on your card statement. Shipped to- -- - -, CA -United StatesTrack your shipment-- -, Marked as shippedStatus : ShippedTransaction - info- - ( - ) -- to - - red cushions, please. Any issues, please do not hesitate to contact me. Thanks again, - -Your purchase- PC Modern Outdoor All Weather Wicker Rattan Patio Set Sectional Sofa Furniture $ -Item # -Shipping $ -Tax $ 0.00Purchase total $ -Fee $ 0.00Total $1100.00

PayPal customer in California
May 06, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

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(408) 967-1000
2211 N 1st St
San Jose CA 95131
PayPal
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