The Huntington National Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

The Huntington National Bank Bank account or service department,

Checking account Account opening, closing, or management Michigan

In - -, -, I opened an account with Huntington National Bank. I requested an account that do not charge any fees. Banker - - assured me the account he opened for me had not management fees involved. They provided me with their Huntington Plus Checking Account '' which is free of charge. Since opening the account until - - no fees were charged. In - -, they started charging $15.00 for checking accounts. I have not noticed the charge until - -. My account was charged $160.00 in fees during the period between - and - -. I approached a banker with last name - at the - - - - branch ( - ). She refunded $40.00 but she said she needed authorization to refund the remaining $120.00. Then she modified the account and the fee was waived since - -. In - -, I asked her what happened with the additional refund. She told me that since the claim was that old, she was able to refund only $40.00. I need your assistance in this claim. The bank has not honored its promise and without notice, it starting charging the fee which I did not authorized. My account No. -.

The Huntington National Bank customer in Michigan
May 05, 2015

* Source: CFPB Complaint Database

The Huntington National Bank response to complaint:
Closed with monetary relief

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