Amex Credit Card Complaint

Identity theft / Fraud / Embezzlement

Amex Credit card department,

Identity theft / Fraud / Embezzlement Colorado

I HAVE BEEN DISPUTING - - BUSINESS - ACCT ENDING IN - WITH - - FRAUD DEPT - ID # - PHONE # - E- - - ON -/-/- HE INFORMED ME THAT A BALANCE TRANSFER FROM THIS FRAUD - - BUSINESS - ON -/-/- $4100.00 WAS PAID TO AN AMERICAN E-PRESS ACCT ENDING IN - IN MY NAME. I CONTACTED AMERICAN E-PRESS AND WAS INFORMED THAT AN ACCOUNT WAS NOT OPENED IN MY NAME AS THE CARDHOLDER - BUT AS AN ADDITONAL CARD. I REPORTED THIS AS FRAUD. I NEVER KNOWINGLY APPLIED OR ASKED TO BE ADDED AS AN ADDIONAL CARD HOLDER. THIS NEW INFORMATION IS NOW UNDER INVESTIGATION.

Amex customer in Colorado
May 04, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more