Amex Credit card department,
Identity theft / Fraud / Embezzlement Colorado
I HAVE BEEN DISPUTING - - BUSINESS - ACCT ENDING IN - WITH - - FRAUD DEPT - ID # - PHONE # - E- - - ON -/-/- HE INFORMED ME THAT A BALANCE TRANSFER FROM THIS FRAUD - - BUSINESS - ON -/-/- $4100.00 WAS PAID TO AN AMERICAN E-PRESS ACCT ENDING IN - IN MY NAME. I CONTACTED AMERICAN E-PRESS AND WAS INFORMED THAT AN ACCOUNT WAS NOT OPENED IN MY NAME AS THE CARDHOLDER - BUT AS AN ADDITONAL CARD. I REPORTED THIS AS FRAUD. I NEVER KNOWINGLY APPLIED OR ASKED TO BE ADDED AS AN ADDIONAL CARD HOLDER. THIS NEW INFORMATION IS NOW UNDER INVESTIGATION.
Amex customer in Colorado
May 04, 2015
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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