Mariner Finance, LLC Consumer Loan Complaint

Installment loan Managing the loan or lease

Mariner Finance, LLC Consumer loan department,

Installment loan Managing the loan or lease Pennsylvania

I received an unsolicited check in the mail from Mariner Finance LLC in the amount of $1200.00. The check stated by signing and cashing I would enter into installment loan with them. At the time I was consolidating debt and needed the money and the low monthly payment of - enticed me. I deposited the check and made - payments before deciding to pay in full. I sent several emails through their online portal asking for final balance and never heard back. They called me - time before I paid off the loan, telling me I can have an additional funding, I advised not interested but after this call from my local - - branch, my preference is to receive communication in writing for financial matters pertaining to this loan so I will not call them or discuss over the phone. This is based on the strong urging from the caller to visit them to receive


the final payment I sent was what appeared on my credit report as total now due ( this entry somehow has now disappeared from my credit report ). After it vanished from my report I figured it was paid in full only to receive another call to my work number this past Friday -/-/-. I checked - 's web portal this morning and it shows an open loan with a maturity '' date of -/-/- and my next payment due as $60.00 with a future date of -/-/-. I have not received any billing statements nor have I signed any documents other than the unsolicited check they sent me. I suspect they are withholding the total due and future dating a payment for some interest charges to accrue interest. My loan was open less than - months and by my calculations ( based on future date and total payments ) my total interest paid for a 60 day loan of $1200.00 would be $460.00. I have never received any acknowledgement for the - emails I sent, I do not wish to speak to this company other than in writing and they have never sent me a single statement in the mail. An online search of complaints shows similar experiences with other clients. Attached is supporting documentation showing the payments made from my - - checking account and the deposit of the $1200.00 check back in - into my - - account. I do not have any other documents since none were ever provided by this business. I strongly believe they are comitting predatory lending and fraud based on my above experience.

Mariner Finance, LLC customer in Pennsylvania
May 03, 2015

* Source: CFPB Complaint Database

Mariner Finance, LLC response to complaint:
Closed with explanation

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