U.S. Bancorp Credit Card Complaint

U.S. Bancorp Credit card department,

Advertising and marketing Texas

I have a U.S. bank - - credit card. I signed up for the card solely for the Bonus Award Night '' benefit. I renewed my card and paid the $75.00 annual fee on - -, 2015. I called on - -, 2015, to express my extreme disappointment about the loss of this benefit ( on - -, 2015 ) and asked for compensation in order to remain a cardholder. They promised - bonus points and said that was the maximum. I was only awarded - bonus points to my account. A friend was offered - points and a $75.00 credit for the annual fee. We both received our cards at the same time. Not only did U.S. Bank - - not provide me the points I was offered, they short-changed '' me considerably in comparison to others. And if you read their terms for new cardholders, the Bonus Award Night is still listed, even though it ends on - -, 2015 ( https : //www.usbank.com/credit-cards/club-carlson-premier-rewards-visa-signature-credit-card.html )! I 'm now concerned about the ethical nature of this company.