Diversified Consultants, Inc. Debt Collection Complaint

Diversified Consultants, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Rhode Island

In -/-/- I cancelled a cell phone contract through - wireless. They had informed me that I would owe an additional month of service and I requested that they send me a statement of my charges to keep for my records because I did not agree. I was told that I was no longer a customer so I would not be able to obtain a statement. Since then, - separate debt companies have purchased this account, most recently Diversified Consultants. I spoke with a representative from Diversified consultants on - -, - and requested proof that I owe this balance of $150.00. I was told that since the account was so old that proof of the debt would not be able to be obtained. I was then forwarded to a supervisor 's voicemail by the name of -. I left him a message but still had not received a call back as of - -. I called Diversified Consultants again on - -, - to follow up and was told that a request had been made to - - Collections, but they are unable to do anything for me aside from offering me a settlement. I asked that until the requested documentation is provided that Diversified Consultants stop negatively reporting against me to the - credit bureaus. Again, I was told that there was nothing that could be done for me and if I had a problem I would have to report it myself. I also asked what the company policy was regarding lack of documentation. Specifically, I asked what would be done if the paperwork I requested was not available after thirty business days. I was told that they could not predict the outcome of the documentation, which directly contradicts the statement they made two weeks ago about not being able to obtain the documentation. The representative then hung up on me.