Bank of America Credit Card Complaint

Billing statement

Bank of America Credit card department,

Billing statement Colorado

I have noticed that a number of credit card statements use a very small font. I 'd guess - pt or less while others use a much larger font - - of - pt. On at least - occassion I have misread - of the small font payment stubs where the day was printed as a - '' but I misread it as a - ''. I do n't need glasses in the normal course of my activities but have have bought reading glasses jus so I can read these statements. While there maybe other companies using the smaller fonts, FIA Card Services and - - - - are - companies which user a smaller font. The payment coupons do not have a space issue that would require the use of these small fonts so I suspect these fonts are used intentionally in the hopes the consumer will misread them an permit the company to charge a fee for submitting an incorrect amount or missing the due date.

Bank of America customer in Colorado
Apr 27, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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