Bank of America Credit card department,
I have noticed that a number of credit card statements use a very small font. I 'd guess - pt or less while others use a much larger font - - of - pt. On at least - occassion I have misread - of the small font payment stubs where the day was printed as a - '' but I misread it as a - ''. I do n't need glasses in the normal course of my activities but have have bought reading glasses jus so I can read these statements. While there maybe other companies using the smaller fonts, FIA Card Services and - - - - are - companies which user a smaller font. The payment coupons do not have a space issue that would require the use of these small fonts so I suspect these fonts are used intentionally in the hopes the consumer will misread them an permit the company to charge a fee for submitting an incorrect amount or missing the due date.
Bank of America customer in Colorado
Apr 27, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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