U.S. Bancorp Credit card department,
Advertising and marketing Illinois
In - 2014 I applied and was accepted for a - - Premier Rewards Visa Signature Card. I chose this card amongst others solely because the benefit of Bonus Award Nights '' given the tradeoff of having a Hard Pull on my credit history and a $75.00 annual fee due on my - statement. Without warning, 6 months later - - and US Bank have pulled a bait and switch by removing the Bonus Award Nights '' feature from the card, essentially wasting my Hard Pull and $75.00 Annual Fee. This is bad business and not fair to the consumers thus I expect a fair outcome for everyone.
U.S. Bancorp customer in Illinois
Apr 26, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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