U.S. Bancorp Credit Card Complaint

Advertising and marketing

U.S. Bancorp Credit card department,

Advertising and marketing Illinois

In - 2014 I applied and was accepted for a - - Premier Rewards Visa Signature Card. I chose this card amongst others solely because the benefit of Bonus Award Nights '' given the tradeoff of having a Hard Pull on my credit history and a $75.00 annual fee due on my - statement. Without warning, 6 months later - - and US Bank have pulled a bait and switch by removing the Bonus Award Nights '' feature from the card, essentially wasting my Hard Pull and $75.00 Annual Fee. This is bad business and not fair to the consumers thus I expect a fair outcome for everyone.

U.S. Bancorp customer in Illinois
Apr 26, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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