Capital One Mortgage Complaint

Home equity loan or line of credit Application, originator, mortgage broker

Capital One Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker Georgia

I declared Bankruptcy in - - and it was Discharged - -, -. I filed against - - on an equity loan held jointly with my wife. I sent payments until my check in - - was returned saying no loan could be found and they could not ask for any payments because of the Bankruptcy. In - of - my wife co-signed with my so to purchase a home and this loan showed on her credit report. When contacted both Capitol One and - - report they had no record of any loan we have asked for a release of lien - times and was promised a letter of release and never received anything. When we follow up they say it is in research. My wife file a complaint with Capitol One - months ago and got no response. we have asked for about his lien using both my and my wife 's social and no loan is found.

Capital One customer in Georgia
Apr 24, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Consumer disputes how Capital One handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more