U.S. Bancorp Credit card department,
Advertising and marketing Georgia
Just applied for and received a credit Card from US Bank, we tried to make - purchases over - as - are some travel points associated with the card. US bank wil not allow us to charge anything over -, even though credit scores are in the high - 's and we had a mortgage with US Bank until a few years ago, which was never late. US Bank also indicated in an email the following : - Points per $1.00 spent in eligible net purchases at - - hotels worldwide. Bonus Award Nights - When you redeem Points for - or more consecutive Award Nights, your last night is free. Plus:- New Account Bonus : To earn the --time - Purchase Bonus of - Gold Points, you must - make a purchase with your - Premier Rewards Visa Signature credit card ( Card '' ) within 90 days after your Account was opened. You may earn an additional --time Spend Bonus of - Gold Points ( - Gold Points for Platinum Rewards ) if you spend at least $2500.00 ( $1500.00 for Platinum Rewards ) in Net Purchases on your Card within
Net Purchases '' means authorized purchases of goods and services minus any returns or refunds, and does not include Advances ( as defined in the Agreement, including wire transfers, travelers checks, money orders, foreign cash transactions, betting transactions, lottery tickets and ATM disbursements ), Annual Fee, convenience checks, balance transfers, unauthorized or fraudulent charges, overdraft advances, interest charges, fees, credit insurance charges, transactions to fund certain prepaid card products, - - purchases, or transactions to purchase cash convertible items. Once you qualify for either the - Purchase Bonus or the Spend Bonus ( collectively referred to as a New Account Bonus '' ), please allow - to - weeks for the Gold Points to appear in your - account. Neither New Account Bonus is available to applicants who have had this Card or another - - credit card product within the last 12 months. If your Account is not open for at least 6 months, - - and U.S. Bank reserve the right to deduct the New Account Bonus Gold Points from your - account. They mislead us when we applied for credit card and now they will not allow us to charge enough to be able to use the benefit before the benefit goes away ... seems to me this is deceptive advertising
U.S. Bancorp customer in Georgia
Apr 23, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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