GE Capital Retail Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

GE Capital Retail Debt collection department,

Credit card Communication tactics Frequent or repeated calls Alabama

I have an account with Belks issued by Synchrony Bank. My credit limit is $300.00. Account balance is currently $310.00. Paid past due amount @ $11.00. Received call from agent with - requesting a payment @ $150.00 which has build up to include interest & finance charges. Informed agent that I 'm on a fixed income, have fallen behind in payments. Slowly getting back on track. Informed could make payment @ $50.00 on the - of - at which time would receive my monthly - payment. Agent informed that making a $50.00 payment would do nothing to help the account after my informing this amount is least I can afford to send. Requested to do not call again on my cell/home phones & disconnected conversation. Willing to establish payment plan, but want my payment to reflect as a payment made toward balance. Synchrony Bank has a very bad method of collection. I am working very hard to pay off all accounts associated with them.

GE Capital Retail customer in Alabama
Apr 23, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with non-monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more