Residential Credit Solutions Mortgage Complaint

Residential Credit Solutions Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Florida

My mortgage services is Residential Credit Solutions. To pay the mortgage only line they charge a minimum $5.00 fee. Not wanting to pay the fee, I am forced to mail a check every month. the last 3 months, despite mailing the payment in at least 5 days in advance each time, RCS does not process the payment until -+ weeks after the payment has been mailed. They then charge a late fee for receiving the payment after the - of month. They should not be charging a fee to accept an on time payment processed online thorough their website. they claim they are not a bank so there fore they have to use a - party service who charges them fee and the the consumer must pay the fee. they claim they can not control the post office, but it does not take - weeks for mail to arrive to a domestic location. I have now been charged $140.00 in late fees, plus been forced to pay an addition $10.00 in online payment fees