Amex Credit card department,
Hello, I would like to report American Express for breaking a Reg Z violation as they charged my credit card $190.00 annual fee, while I was only given a credit line of $1100.00. They charged me 17 % of my initial credit line, where the regulation states I can only be charged annual fees up to 15 % of my credit line. In addition, I am going to assume they would probably fail the 25 % fee cap policy as well, which states that customers are not allowed to be charged fees and minimum interest charges & gt ; 25 % of the credit line. Thanks!
Amex customer in Florida
Apr 22, 2015
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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