Amex Credit Card Complaint

Other fee

Amex Credit card department,

Other fee Florida

Hello, I would like to report American Express for breaking a Reg Z violation as they charged my credit card $190.00 annual fee, while I was only given a credit line of $1100.00. They charged me 17 % of my initial credit line, where the regulation states I can only be charged annual fees up to 15 % of my credit line. In addition, I am going to assume they would probably fail the 25 % fee cap policy as well, which states that customers are not allowed to be charged fees and minimum interest charges & gt ; 25 % of the credit line. Thanks!

Amex customer in Florida
Apr 22, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with non-monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more