Convergent Resources, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

Convergent Resources, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Florida

I arrived to this country on -/-/-/-/- and - is trying to bill me a debt dated on -/-/-/-/- owed by a person named like me but not in my address. The difference is in the apartment number. - already opened a collection using - collection company that I solved last -, -/-/- when I contacted - and sent to them all my information. It is supposed to be solved when - - sent back the wrong information to -. Now, collection appeared again in my credit report but now - issued to Convergent Outsourcing. I sent my personal information to - and I told them about their mistake but they sent to me a form of Identity theft and they asked me to send them back a police record report, as if someone had used my information, but this is not the case. They do not take on their mistake. At the end, I did n't accept that. Why do I need to spend my time and my money getting that documents when they made the mistake. I do n't know how or why this debt was linked to me, and how - got my personal information because I never have had an open account with them. They did a bad job and now I have a collection in my credit report that have been affecting my credit score almost 2 years. I wanted to sue - but it is a hard process. The error is so simple and solution is so simple too, that 's why I do n't understand why - ca n't fix it. Please if you know how to solve this problem, I would like to know. Best regards

Convergent Resources, Inc. customer in Florida
Apr 21, 2015

* Source: CFPB Complaint Database

Convergent Resources, Inc. response to complaint:
Closed with explanation

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Contact Convergent Resources, Inc.

http://www.convergentusa.com/
(770) 604-4385
http://www.convergentusa.com/contactus/contact-for
219 Perimeter Center Pkwy NE Ste 200
Atlanta GA 30346

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