GE Capital Retail Credit card department,
I am concerned that Lowes credit card is misrepresenting their terms and late fees! In my telephone inquiry, regarding a late fee, I was told the government allows us to charge a late fee after - days of issuing a statement. '' I asked what their billing cycle is and was told it is - days. How can a due date be - days on a - billing cycle? In reviewing my current statement date -/-/15, which I received on the - ( - days? ), It had a purchase dated -/-/15 on it. due date -/-/15. There is no postmark on there postmark on their envelope to verify when it is mailed, - days is longer than most deliveries. I believe their intention is to leave a very short time to respond to the statement, thereby increasing there ability to charge late fees. -
GE Capital Retail customer in Massachusetts
Apr 18, 2015
* Source: CFPB Complaint Database
GE Capital Retail response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.synchronyfinancial.com/ |
Phone | 866-419-4096 |
Address | 950 Forrer Blvd Kettering, OH 45420 |
GE Capital Retail | |
GE Capital Retail |
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