Credit card False statements or representation attempted to collect wrong amount
Encore Capital Group Debt collection department,
Credit card False statements or representation Attempted to collect wrong amount California
I received an offer from Midland Credit Management to settle an old collection account for 40 % off '' 'if I paid $740.00 by -/-/15. I mailed them a check for that amount which cleared on -/-/15. Today I received a letter stating Our records indicate that your payment plan has expired or you have not yet established a payment plan on your outstanding balance. '' Now they are demanding $490.00. I feel this is unfair since I accepted their offer of a lump sum payment and consequently did not need a payment plan. I do not wish to speak to company representatives by phone. I took their offer at face value and was trying to do the right thing. I do n't believe their offer was a good faith offer or negotiation.
Encore Capital Group customer in California
Apr 17, 2015
* Source: CFPB Complaint Database
Encore Capital Group response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.encorecapital.com/ |
Phone | (877) 445-4581 |
[email protected] | |
Address | P.O. Box 939069 San Diego CA 92193 |
Encore Capital Group | |
Encore Capital Group |
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