Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

VA mortgage Loan modification,collection,foreclosure Massachusetts

I closed a loan from Wells Fargo back in 2011. I had disputed an address on my credit report which was associated with it ( my attorney for closing 's address ). I 'm now trying to purchase a new home and ca n't get a loan because on my credit report it 's saying that the old mortgage is being disputed. On - -, I faxed a letter to Wells Fargo with the request as they told me to do. I called them a - later and was told that there was no way of looking into the matter as the division of Wells Fargo that deals with it does n't have a phone number or e-mail. After many more attempts I spoke with a lady who informed me that the fax was received and that there was an image on the account but that she could n't open it to see what it was. I called back a - later and spoke with - who stated that she had sent an e-mail requesting a follow up on the incident. I called - 's direct line ( - ) as she had told me to do and requested she call me back. On - I called - 's direct line again, and again requested she call me back and as of this date - I have not heard from - or Wells Fargo. All I am looking for is a letter from Wells Fargo stating I am no longer disputing the loan so that I can move on with my life and purchase a new house for my family. It seems as if Wells Fargo is intentionally ignoring my request.