Kimball, Tirey & St. John LLP Debt Collection Complaint

Other (phone, health club, etc.) False statements or representation attempted to collect wrong amount

Kimball, Tirey & St. John LLP Debt collection department,

Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount California

I signed a lease with my fianc -/-/- with the - -. An unexpected - altercation broke out - - - between me and my ex-fiance. - I was instructed to leave the property and file a Restraining Order for safety. I notified the property manager ( - - ) the next business day with a 30-day notice and a copy of a restraining order granted from - Superior Courthouse. I was told by the property management company that there was no way I could terminate the lease, or relocate to a different property or new apartment for safety. After two weeks of going back and forth, I returned to the apartment near the end of -. In - a more serious altercation occurred between my ex-fianc and I, the police were called and I was told again to leave and file a restraining order by the police and not come back. I went directly to the property manager again ( - - ) I explained with the police report and new restraining order that it was unsafe for me and my daughter to live at the property. I was told by - that if I leave and vacate all


of months that I was not living at the property, excessive maintenance fees, and while I was disputing the entire amount it was reported to the credit bureau which destroyed my rental credit history. - ( the collector ) from Kimbal, Tirey & St. John LLP called me and I informed her that an attorney was handling the issue for me, and that this was a - issue and I am disputing it. She said have the attorney call me. While contacting the Attorney ( I can provide her name later due to the - shelter being anonymous ) the attorney stated she sent in paperwork and never heard back from me or them. I then disputed it with the housing authority. During all of this disputing, I have been trying to lease a new apartment and I have been denied over and over again. So, I called Kimball , Tirey & St. John LLP directly to dispute the amount and they stated they could lower the amount to $1600.00 which is -, and I would still have an opportunity to dispute it and receive a refund if possible. I paid the $1600.00, and I was sent a letter that states my balance is -, but it does not say that the balance is paid in full or that I am no longer responsible for the remaining. I was called -/-/-, almost 2 weeks after I made the payment to Kimball, Tirey, & St. John LLp and - -, the collector told me that I can not have the debt removed from my credit report until the balance is paid in full? I thought I did that? I have been confused with conflicting information since day one. With that particular statement it is as if I am still responsible for the entire balance from the initial process of this company trying to collect the debt which I strongly feel that I do not owe. I paid -/-/- Rent, I had a $900.00 deposit on file, but yet I owe over $3000.00 for months I did not reside in the unit. I have stated from the very beginning that this was a - incident, I moved from the property with - restraining orders and several police reports with a 30-day notice which all of this was given to the Property Manager in regards to the time periods of approx -/-/- until -/-/-. I was still billed for - of -, all of -, and all of -, plus excessive maintenance fees. I have pictures of the apartment the day I came back to move all of the furniture out and turn in the keys which was - -.

Kimball, Tirey & St. John LLP customer in California
Apr 16, 2015

* Source: CFPB Complaint Database

Kimball, Tirey & St. John LLP response to complaint:
Closed with explanation

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