Ditech Financial LLC Consumer Loan Complaint

Ditech Financial LLC Consumer loan department,

Vehicle loan Taking out the loan or lease Virginia

In -/-/- our auto loan from - was sold to Greentree. The original loan agreement included insurance for loss of income and we were paying additional fees to have this coverage. Upon the loss of income this past -/-/- we contacted Greentree and they informed us that we did n't have coverage. After review of the contract agreement from Greentree they indicated that the insurance was in fact still in effect because it was included with the monthly payment and they informed us to contact - of - carriers for our insurance claim. - - - and - - company. Upon contacting each insurance company, they indicated we were not covered as of -/-/- because premiums were not paid. As we have tried to continue with the payment despite the loss of income to Greentree we continue to pay the premium for insurance of which we do not have.