PNC Bank Bank Account Or Service Complaint

PNC Bank Bank account or service department,

Checking account Problems caused by my funds being low Ohio

I wish to file a complaint against PNC bank in particular, but this probably applies to other banks and I am sure many others would have the same complaint. This concerns the way they process the debits and credits to the account and the leveling of very high overdraft fees of $35.00 per check or debit. On - - I had just come back from a trip and had forgotten to make a deposit to my account prior to leaving. I checked my bank balance online and saw that there was $910.00 in the account. Before the bank closed I made a deposit of $2300.00 to the account. Later in the evening I went online to download my account to -. The deposit amount was shown as received by teller and a check that I had written for $1100.00 had not cleared, nor was it shown as pending. The next day I received an overdraft charge of $35.00 and they claimed that the check for $1100.00 had cleared on - -. Their online banking had never shown that check. When I told them that I had made that deposit on - - their answer was that I only get $100.00


a vendor on Sat. - -. On Mon. - - that check money was debited from my account. I was overdrawn by $56.00 and they charged my account $36.00 for the overdraft. I run a business and on - - I had - deposits of $130.00 that are processed by that bank and go into that account. On Monday - - that - deposit appeared as pending, and they did not count that money as covering the overdraft. Here is my concern in a nutshell. The banks can immediately debit my account for checks that I write and mail to a vendor, but checks that are accepted by me and deposited in my account are held for - day and do not apply to my account. That applies to cash deposits as well. If my deposit and a check come in on the same day they count the - but not the other. I understand this would happen if - uses an electronic transfer and set a date for the debit to be made or use a debit card, but checks that are written by someone and ones received and deposited by that person should be handled the same way. Either these checks that are scanned should show as pending on an account the same as any other check, or deposits should be treated as immediately available if overdraw situations occur. The way they are doing it now allows banks to take your money and use it for a day with deposits, but they can immediately cash your checks and remove the money from the account without it going through a pending process. It should be - way or the other to be fair.