GE Capital Retail Credit Card Complaint

Other

GE Capital Retail Credit card department,

New Jersey

- - - - - -, NJ - * -- -, - ONLINE COMPLAINTConsumerfinance.govDear Sir/Madam : I am filing a complaint against Synchrony Bank, - - -, -, FL - for the Care Credit charges on account ending in - ( their letter of denial attached ). I did NOT receive the 'quality ' of dental work I paid for and - - cause a medical problem with - -, and - - in addition to giving me an Rx for the wrong medication I am allergic to. - - refused '' to take telephone calls from the pharmacist at -, - - told me so that he can, go to hell ''. Each - was trying to blame the other for the mistake. The Rx should have never been issued in the - place cause me to go into - In addition. On page - ( - ) of how disputes are handled, number - ( - -,


you, the doctor,, may be charged back if your documentation does not accurately and fairly resolve the dispute ''. - - told Carecredit he tried contacting me, which is an outright lie, to resolve this dispute ; There are no telephone calls to my home number or cell number from - -, nor did I receive any mail from them indicating he was trying to resolve the issue. I have asked - to email me all the dates that I was seen from - -/-/- to - -/-/-. I do not have that information as yet. I spoke to someone at Synchrony bank today, she was going to do a conference call with -. She got back on the telephone and said, their office does not open until - today ''. She did not call me back to do a conference call. I kept going back complaining of - - hurting. - - finally said, if it continues to 'hurt ' we 'll pull it out! '' I had a -, why did n't he see it? Also on page - ( - ) under Care Credit Refund Policy, - paragraph, it states that they have established a refund policy within a short window of time, no longer than five ( 5 ) days. I was still UNDER '' the care of - - at that time before I knew there was a big problem that all the pain I was in was do to an - that - - was not treating and the - left in - of the canals! Furthermore, under there A No REFUND policy were no services / products were rendered is not acceptable. It states that consumers who have received some '', but not all, of the paid services/treatments, will receive a prorated refund from the provider for the cost of services/treatments not yet received. - - did - - -, - - and left - # - and untreated -. ( Do you actually think I am going to let him do anything else to my teeth? ) Or, if a consumer can show a medical reason '' ( he issued a wrong - causing - ), for cancellation and the provider has not processed a refund, Care Credit/Synchrony Bank will find in favor the the consumer and chargeback the transaction regardless of the provider 's disclosed refund policy. Since - - did not incomplete root - ( -, - -, he left an - - that required me to be on antibotics, and - - - - as well as the botched up work, in my opinion on - -, that caused the - and a dentist had to be seen to pull the -, he caused a real life medical condition that had to be treated by professionals. ( The list of dentists seen is also attached ). See attached letter for complete details as the letter maxed out this section.

GE Capital Retail customer in New Jersey
Apr 13, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with monetary relief

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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