GE Capital Retail Credit Card Complaint

Customer service / Customer relations

GE Capital Retail Credit card department,

Customer service / Customer relations Oregon

I keep getting calls on my cell phone from Synchrony Bank on my Care Credit account, which apparently is a call center in - -, -. I explained that they are not authorized to call my cell phone for debt collection. The clerk and his supervisor would not listen to me in spite of my repeating that I would make a payment -/-/2015. When I found out the 'collectors ' were outside the - - refused to 'preauthorize ' a debt to my checking account for -/-/2015, which they threatened to add additional late fees. I told them I 'd send a check with my statement 'tear off ' payment form. I explained I give no one my account information over the phone and especially not someone outside the - speaking to me as if - were my - language ( very demeaning and degrading ) without allowing me to speak. When I was to be transferred to the - division the line went dead.

GE Capital Retail customer in Oregon
Apr 13, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with non-monetary relief

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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