SunTrust Bank Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

SunTrust Bank Bank account or service department,

Other bank product/service Making/receiving payments, sending money Georgia

A bank teller, - -, at the SunTrust Bank located inside the - - - in -, GA, applied for a credit card in my name WITHOUT MY KNOWLEDGE AND MY CONSENT. I went into the bank to cash a check when - - asked if I wanted to apply for a credit card. I immediately told her NO, I DO NOT NEED ANYTHING ELSE ON MY CREDIT! '' I was unaware that she had applied for a card until the bank said the request for a credit card was denied. - - knows she applied for that card without my knowledge and or consent. I am POSITIVE she planned to obtain that card and use it herself - better known as IDENTITY THEFT. SunTrust has taken NO ACTION AGAINST that woman even though they have knowledge that it was applied for using her id to enter the system and or placing my name ( in her handwriting


ON IT. My husband left his world on - -, -/-/- ; his name was NOT -. I told her she should lose her job for stealing my social security number to apply for a credit card that I did not request. I wrote SunTrust and told them about the call which they can verify by checking her telephone records. However, SUNTRUST has failed to do anything to - - - yes she is still employed at the SunTrust in the same - store. This application '' for the credit card will appear on my credit which is a strike against my credit. I do not understand why SunTrust has not removed - - and issued ANY TYPE OF APOLOGY or compensation for the aggravation to me! I guarantee you that - - has used other individual 's social security ( especially senior citizens ) and received credit cards which she, - -, is using - she is guilty of identity theft on my behalf and I am positive on several other senior citizens who may not track their personal information. - - must be fired and forbidden to be employed in any field that contains personal information on individuals, especially senior citizens! I want her removed from that position. I want any reference to a credit card application removed from my credit report ; I want to be financially compensated for the frustrations and aggravations caused by - - 's illegal use of my personal information AND attempting to get me to lie for her. She is not telling the truth when she says she did nothing wrong. SunTrust is harboring a thief. SunTrust must review all applications - - used to apply for cards including the info on what she used to apply for a card in my name. They will confirm that she placed that request for the credit card. Further, the bank could probably - that - - has a husband or someone with the name of - to whom she is providing my information.

SunTrust Bank customer in Georgia
Apr 13, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

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