Bank of America Credit Card Complaint

Bank of America Credit card department,

Billing statement Texas

After having my card fraudulently used, - - issues over - refunds '' for fraud, but not by tying them to the specific charges. Now, - month later, they have re instituted - charges without any narrative other than Move Debt From Fraud Account ''. When I called they say they are some accounting transfer issue. Of course, I can not verify that any of these charges are accurate, because there is no explanation. I called to place them in dispute as not recognized '' and - - refused to do so, saying that they were charges from the now-closed card. However, these charges have never been presented to me online nor in my monthly statement, so I can not verify that they are accurate. The phone agent even told me that he was only allowed to give me the information that they are old transfers, but nothing more. Certainly they are having some internal issue and trying to pin it on their customers. Simply put, - - refused to follow the law by placing these in dispute as not recognized until they can give me some modicum of proof that these are actually charges that I made. Please take the to task for it.