GE Capital Retail Credit Card Complaint

GE Capital Retail Credit card department,

Billing disputes Michigan

To whom it may concern : I 'm writing to you in regards to the charge that Synchrony Financial allowed to happen on my credit card. In - 2014. I contacted Synchrony to increase my credit limit so I was able to purchase flooring from - -. I put 20 % down in order to place my order. Next - - charged me for the majority of the flooring before the flooring was even installed which according to the sales person was not suppose to happen. I contacted -, they credited my account $5500.00. The installers who were installing my hard floor caused over $8000.00 worth of damage to my home. I took - - to small claims court and was awarded $4500.00. The credit card company has a copy of the judgment. I sent them a certified letter which they received on - -. - - was to credit my account $4500.00 within 30 days of the judgment. They did not. I contacted - who is the customer service rep ( who showed up at small claims court ) he stated that he was not going to credit. Next his boss - contacted me, he stated that not only


this, check, cash, and or debit or do they have to take me to small claims court. I stated that I do not owe - - any money and do not authorize them to charge my account due to my floors still not completed plus they have not paid the court judgment against - -. After that conversion in -, the same day I contacted Synchrony ... I told the representative that I spoke to the problem I was having with - - and asked to close my account she stated that I could not close the account due to money being owed on the account. I explained that I wanted to decrease my credit limit ( which she did ) I asked if - - could charge my account the $2400.00, she stated, No '' due to the fact that I did not have the available credit. I also asked her to make note of this conversion in the system just in case something were to happen in the future with my account and she assured me that - - would not be able to charge my account. I received my statement on - -. - - in deed charged my account the $2400.00 even though I did not have the available credit limit nor did I authorize the charge. My credit limit was increased without my authorization or knowledge. What gives anyone the right to increase the credit limit on my account and place a charge that I did not authorize on the account. Furthermore if they allowed - - to increase my credit limit and place a charge without my approval this time. What stops them from continuing to charge my account for unauthorized charges in the future? This type of practice seems criminal. I would like these unauthorized charges to be dropped. I will continue to fight with - - in regards to receiving my settlement of -. I also want this account locked out so that no additional charges can be applied to it. Thank You for your help regarding this situation, - -