PayPal Money Transfers Complaint

Domestic (US) money transfer Other service issues

PayPal Money transfers department,

Domestic (US) money transfer Other service issues California

On EBAY, I had to take down all my items. I 'm locked out of Paypal for the forseeable future. It 's all got to do with the -. I sent it as they requested, choosing to do it by mail, certified, instead of over the internet. The tracking shows they got it on -, last Monday, and it was signed by someone named - -. '' I verified this by talking to a postal employee of the station - - - - - -, - ( - ) -, which delivers to the Paypal address I mailed to. I verified the address - - - - -. - -, - -, over the phone with a Paypal customer rep, and online as well. I tried talking to a couple of so-called


with personal info. I know that you guys ca n't necessarily help with getting me back on Paypal, but I would think that it would be important to know, if they ca n't hang on to a simple piece of certified mail, and lose someone 's personal info. At this point, I have heard verbally by - different people via phone, that they do n't have my -, and I have - emails stating they do n't have it as well. These - emails could easily be generic emails, because it 's really obvious they have no real interest in communicating with anyone, just getting rid of them. So this is my complaint - they appear to have mishandled my personal info, and I want to know just where it is.

PayPal customer in California
Apr 07, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

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(408) 967-1000
2211 N 1st St
San Jose CA 95131
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