Blackhawk Network Holdings Inc. Prepaid Card Complaint

Blackhawk Network Holdings Inc. Prepaid card department,

Mobile wallet Managing, opening, or closing account Tennessee

- has frozen my safe with $100.00 in it and is not allowing me to access my funds. I have been trying for 2 months to access my funds, but the account has been frozen. I have been trying to contact customer service, but have been unable to reach them. They are holding my $100.00, and I want to either load my card or have them mail it to me. My username on their site to access my safe is -- 'm attaching a picuture of what happens when I try to log in. There is $100.00 in the safe that is mine and they are holding.