SunTrust Bank Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

SunTrust Bank Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Maryland

I was originally a co-borrower with my now deceased husband in -. I modified the loan after he died in -. I lost my job in - I asked Suntrust mortgage company for a modification on the loan, they refused and sent me a response giving my options for a short sale or foreclosure starting on the - of -. I work a - - job and the bulk of my money comes after the - of each month. I pay my mortgage, but I 've accrued late fees. ( $1600.00 ) I contacted - -, -, the representative told me she could not discuss the loan because it 's still in my deceased husbands name. Suntrust never took my husband name off the loan. What can I do to stay in my home?

SunTrust Bank customer in Maryland
Apr 02, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more