Bank of America Credit Card Complaint

Bank of America Credit card department,

Billing statement California

- unwarranted charges were included in my -/-/-.-/-/- 2015 Bank of America credit card statement : a $31.00 late fee and a $17.00 interest charge. A BofA representative, in a -/-/15 phone conversation, agreed to remove these charges which would be reflected in my next statement. In that BofA statement, received -/-/15, the $31.00 charge was removed but not the $17.00 charge. I again spoke to BofA this morning, -/-/15, and was told the $17.00 would be removed from my account and be shown in the next statement. We shall see. Both charges were unwarranted and I have no idea what the $17.00 charge is for. Bank of America has not acted in an ethical or honest business manner - which may be an oxymoron. Had I not diligently examined my statement, BofA would have benefited from the - unjustified charges which is no doubt magnified by countless other unwarranted charges not disputed by those other clients.