Commerce Bank Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Commerce Bank Mortgage department,

Other mortgage Loan modification,collection,foreclosure Missouri

My name is - - - -, I had a first mortgage through - at - time that was sold to - -. I paid and was current with -. I had a anytime line with - Mortgage of - through commerce Bank in which I paid down to $26000.00. Commerce foreclosed on my second. I had a summons on -/-/2015 which I went appeared to show and let the attorney for Commerce know and see the agreement and the payment that was already accepted. She did not know that my - was with - and that I was current on my - mortgage, neither aware of my agreement to pay back commerce. So she continue the case to -/-/2015 in which I appeared. She told me she had good news and bad news. The good was that commerce was giving me back $160.00 that I paid on the agreement with - - and the they were going to continue put me out my home and pay off my -. I was devastated and dismayed to hear this. She continued the case until -/-/2015. I went back home to call my - and they told me what they have been


the attendant was helping me she discoverd that my loan was paid off as of -/-/2015. Told me commerce sent payments on -/-/2015, -/-/2015 and -/-/2015. I immediately contacted the vice president office to say to them what I am writing now. - - told me she would have someone contact me concerning this and that was not how Commerce operates. I get a call from a complaint person who calls me basically to tell me the home has been foreclose and that commerce purchase my -. This process has not been handled correctly and now I am forced to get the media and a attorney involved. I want my home and made every effort in obtaining an agreement with commerce and also keeping my - mortgage in good standing. I am attaching my - mortgage document and agreement I had with - -. I want to resolve this and keep my home

Commerce Bank customer in Missouri
Apr 01, 2015

* Source: CFPB Complaint Database

Commerce Bank response to complaint:
Closed with explanation

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