SunTrust Bank Consumer Loan Complaint

SunTrust Bank Consumer loan department,

Vehicle loan Taking out the loan or lease West Virginia

My father is a - veteran -. Recently his - van broke down and needs to be replaced. My father is - - and receives benefits from the VA. He has the funds to purchase a van, but with his -, it does n't need to be brand new $ 20,000- $30000.00 vans from car lots. I have been finding great deals from individuals that have lost loved ones and no longer need the vehicles. THE PROBLEM we are running into is the vehicles are not appraising through kelly blue book for the loans, because the banks will not consider the - adaptions that have been added. I even had the receipt where the equipment was added in -/-/2009 for $30000.00 for - of the vehicles i was trying to purchase for $11000.00. and they still denied it because the plain van only booked for $5200.00. What about the $30000.00 that was added to it??!!!! I am amazed that dealers can sale these at car lots and will go right through the bank, but someone that needs to sale it for hardship and MY FATHER NEEDS IT!! i do not want to go out and buy a $30000.00 car for someone that is as sick as my father is. Then i will be - of these people that ca n't sale it to anyone BECAUSE banks wont loan on them.