Overton, Russell, Doerr and Donovan, LLP Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Overton, Russell, Doerr and Donovan, LLP Consumer loan department,

Vehicle loan Problems when you are unable to pay New York

I called Overton Russell Doerr and Donovan because I received a letter that a judgment would be placed against me. when I called there company I was greeted with rudeness and utter disrespect. I was first told they would not speak to me with out a phone number, when I gave them my phone number they said it was unacceptable and they needed another, I tried to explain it was my only cell the rep refused to listen and kept claiming i was lying and it does n't seem like a real number so i asked to speak with a manager. When the manager came to the line she said the same that the number i provided sounded fake and that they were doing me a favor by trying to help and that they could just hang up and sue me. when I said caller ID would verify my phone number the manager then started to say i sound like Im on speaker phone and she would hang up immediately if she was, when i advised that she was n't, she said she better not be or she would hang up and forward my account, I told the manager that I just wanted the original bill because I had some discrepancy she stated that all I was doing is stalling and that guys like you never want to pay there bill '' after that I was so upset I said just send me the bill and hung up the call.

Overton, Russell, Doerr and Donovan, LLP customer in New York
Mar 30, 2015

* Source: CFPB Complaint Database

Overton, Russell, Doerr and Donovan, LLP response to complaint:
Closed with explanation

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