SunTrust Bank Bank Account Or Service Complaint

Savings account Deposits and withdrawals

SunTrust Bank Bank account or service department,

Savings account Deposits and withdrawals Georgia

I was told by my bank that they did n't accept money orders via mobile upload. I did however upload them. I did n't see the deposits on my account so I went to a branch and had the deposited. Suntrust cashed - sets of money orders and then they closed my account. After I withdrew $1000.00 I had a balance of $40.00 well they charged me all types of fees and told me the money orders were no good. I contacted the money order issuing company and confirmed the money orders were good. I have yet to see my $40.00

SunTrust Bank customer in Georgia
Mar 26, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with monetary relief

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