Credit card Communication tactics called after sent written cease of comm
Barclays Debt collection department,
Credit card Communication tactics Called after sent written cease of comm Georgia
My - year old daughter has a credit card debt that went to collections. This debt collection agency contacted her. She gave them permission to work with me on this. They called me and I told them to email me a proposal, and almost immediately after they emailed it they began calling me again. I emailed them to stop the phone calls to my daughter, me or any of her friends or relatives and that we could continue to work together in writing. I also asked that they validate the debt. They pressed to have payment of over $1200.00 by the end of the month, which at the time was 12 days. I told them that was not possible and I needed a more reasonable payment plan. He sent me back something that had payments totaling over $2500.00 at $210.00 a month, with - payments in -. I countered that he had - payments in -, and I offered to pay - even payments of $320.00. He said that he only got approval for the settlement if I paid it by the end of the month. I told him that may be but it was his issue that he went
their company saying she wanted to get a final on this. I said you are not supposed to call me, and I am very busy. She proceeded to talk over me while I was asking her to validate the debt for me, she told me she would not call me again, and since she was talking over me, I could n't understand what all she was saying, but she said something about I 'll tell you what I 'm gon na do, and then I did n't hear anymore because I was asking her to validate the debt. I want them to validate this so that I can make a reasonable offer. I will pay what my daughter charged and a reasonable amount of interest. I need to see the statement so I can offer a fair settlement. They are unwilling to do this.
Barclays customer in Georgia
Mar 25, 2015
* Source: CFPB Complaint Database
Barclays response to complaint:
Closed with explanation
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